Your #1 Asheville Plumbing Experts

We pride ourselves on same-day service throughout Asheville and surrounding areas. Our fully-stocked trucks and efficient routing mean we can respond to most emergency calls within hours. During extreme weather or peak demand periods, we prioritize true emergencies like burst pipes and sewer backups to minimize property damage. Our dispatch team at 828-708-7107 provides accurate arrival windows so you're not waiting all day.

As Bradford White Pro Partners, we specialize in their premium tank water heaters known for exceptional reliability and longevity. For tankless systems, we install and service Navien, Noritz, and Rinnai units. Our 20+ years of combined experience means we can repair virtually any brand, but we recommend these manufacturers based on performance, warranty support, and parts availability in the Asheville area.

We charge a dispatch fee that covers our initial assessment and diagnosis, which is waived when you proceed with the recommended service. This fee ensures you receive professional evaluation from P1 Master Licensed plumbers who provide accurate diagnosis and multiple repair options. Once on-site, we present detailed options with clear pricing before any work begins. This transparent approach eliminates surprises and puts you in control of repair decisions.

Our comprehensive tankless maintenance includes descaling to remove mineral buildup, cleaning or replacing inlet filters, checking gas pressure and combustion, testing safety devices, and optimizing settings for efficiency. We use manufacturer-approved descaling solutions and procedures to maintain warranties. Regular maintenance extends equipment life by preventing heat exchanger damage and maintaining peak efficiency, especially important with our area's hard water conditions.

Yes, our advanced leak detection equipment locates leaks precisely without unnecessary demolition. We use acoustic listening devices that amplify the sound of escaping water and thermal imaging cameras that detect temperature variations from leaks. This technology saves thousands in exploratory demolition and allows targeted repairs. Our experience with Asheville area construction helps us understand where leaks commonly occur in different home styles.

We specialize in replacing deteriorated cast iron drains and corroded galvanized supply lines common in older Asheville homes. Our systematic approach minimizes disruption by carefully planning access points and using modern materials like PVC for drains and PEX for supply lines. We coordinate with restoration contractors when necessary. Because permit needs are situational, we discuss them during your consultation to plan for and ensure code compliance and to protect your home's value.

Low pressure has multiple causes including corroded galvanized pipes, failing pressure reducing valves, well pump issues, or municipal supply problems. As certified water pressure experts, we diagnose the specific cause using pressure gauges and flow meters. Solutions range from simple valve adjustments to installing booster pumps or complete re-piping. We also check for hidden leaks that can reduce pressure while increasing water bills.

Absolutely. We're well pump certified and experienced with all aspects of well water systems including submersible and jet pumps, pressure tanks, control boxes, and pressure switches. We handle emergency pump replacements, pressure tank maintenance, and water quality issues specific to well water. Our expertise includes designing booster systems for homes with inadequate well pressure and installing treatment systems for common well water problems.

We accept multiple payment forms for your convenience including cash, checks, ACH, and major credit cards. Payment is collected at time of service after work is completed to your satisfaction. Our transparent pricing means no surprises – you approve all costs before work begins. Our dispatch fee applies to all service calls and is waived when you proceed with recommended work.

Traditional drain cleaning uses mechanical cables to break through clogs but may leave residue on pipe walls. Hydro jetting uses high-pressure water streams up to 4,000 PSI to completely clean pipe walls, removing grease, scale, and root intrusion. While drain cleaning solves immediate problems, hydro jetting provides longer-lasting results by restoring pipes to near-original capacity. We recommend hydro jetting for recurring problems or preventive maintenance.

We recommend video inspection every 3-5 years for homes over 30 years old, or annually if you've experienced backups or have large trees near sewer lines. Our camera inspections create detailed recordings showing pipe condition, joint integrity, and potential problem areas. This proactive approach catches issues like root intrusion or pipe deterioration before they cause expensive emergencies. The inspection includes mapping your sewer line for future reference.

Yes, we install comprehensive water treatment solutions using high quality products customized for your specific water conditions. Every major installation begins with professional water quality testing to identify contaminants, hardness, pH, and other factors. We design systems that address both aesthetic issues like taste and odor as well as health concerns including bacteria and chemical contaminants. Our solutions range from simple sediment filters to whole-house treatment systems.

Gas odors require immediate action. First, don't use any electrical switches, phones, or create any sparks. Evacuate everyone from the home immediately and call 911 from a safe distance. After emergency services clear the scene, call us for professional gas line inspection and repair. Our licensed plumbers use professional leak detection techniques to locate leaks precisely and make repairs that meet utility company requirements for safe reconnection.

Currently, we're developing maintenance plans for tankless water heaters and filtration systems. These plans will include scheduled service visits, priority scheduling, and service discounts. While plans are being finalized, we offer maintenance reminders and can schedule regular service appointments. Our focus on building long-term relationships means we track your equipment service history and remind you when maintenance is due.

We provide complete plumbing services throughout Asheville and Western North Carolina including Hendersonville, Arden, Black Mountain, Weverville, Woodfin, Leicester, Candler, Fairview, Fletcher, Mills River, Swannanoa, Etowah, Horseshoe, East Flat Rock, and Biltmore Forest. We also serve Buncombe County and Henderson County communities. Our central location allows prompt response throughout our service territory.

Our combination of dual P1 Master Licenses, 20+ years combined experience, and commitment to education sets us apart. We believe in providing value through transparent service where you receive multiple options and understand exactly what's being done and why. Our same-day service capability, fully-stocked trucks, and focus on building relationships rather than just completing transactions creates a superior customer experience. We're not just fixing plumbing – we're protecting your home and earning your trust.